Privacy Policy
At National Insurance Brokers Advisors (NIBA), we prioritize the privacy and security of our clients. This Privacy Policy outlines how we collect, use, and protect personal information when you engage with our services, powered by ZRL Digital, and ensures compliance with Application-to-Person (A2P) messaging regulations.
1. Information Collection
We collect personal information to deliver effective and personalized services. This may include:
- Contact Information: Name, email, phone number.
- Policy Information: Details about your insurance needs or coverage.
- Service Usage Data: Records of interactions, including timestamps and communication history, for support and service purposes.
2. Use of Information
Your information is used exclusively to improve and facilitate our services and communication, including:
- Service Updates: Notifications and reminders about policies, renewal deadlines, and new product offerings.
- A2P Messaging Compliance: Ensuring all communications comply with industry standards, including opt-in and opt-out requirements.
3. Data Protection
We implement industry-standard security protocols to safeguard your data from unauthorized access, alteration, disclosure, or destruction. Our platform, powered by ZRL Digital, ensures secure storage and transmission of all sensitive information.
4. A2P Messaging Compliance
We comply with A2P messaging regulations by maintaining a clear opt-in and opt-out process:
- Opt-In: By providing your phone number, you consent to receive messages from National Insurance Brokers Advisors.
- Opt-Out: You can opt out at any time by replying “STOP” to any message or contacting our support team.
5. Data Sharing and Third-Party Access
Your data is not shared or sold to third parties without explicit consent. Limited access may be granted to our team and service providers solely for maintaining and delivering our services.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the information we have collected.
- Correction: Request updates or corrections to inaccurate or incomplete data.
- Deletion: Request the deletion of your data, subject to applicable legal retention requirements.
7. Updates to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or regulatory requirements. We encourage you to review this policy regularly to stay informed.
8. Contact Us
For questions or concerns about this Privacy Policy, or to exercise any of your rights, please contact us:
National Insurance Brokers Advisors
500 N Oregon St 2nd Floor
(833) 203-3510
https://nationalbrokersadvisors.com/